VIANNA, Rosélia Cilene Araújo

Relações públicas e ouvidoria: cidadania e poder dos públicos

VIANNA, Rosélia Cilene Araújo. Relações públicas e ouvidoria: cidadania e poder dos públicos. 2008. 134 f. Dissertação (Mestrado em Comunicação Social) – Pontifícia Universidade Católica do Rio Grande do Sul, Porto Alegre, 2008.

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