A ouvidoria na esfera pública brasileira

LYRA, Rubens Pinto; GOMES, Manoel Eduardo; MARIANO, Benedito Domingos (orgs.). A ouvidoria na esfera pública brasileira. João Pessoa/Curitiba: Ed. universitária da UFPB e UFPR, 2000.

GOMES, Manoel Eduardo, LYRA, Rubens Pinto, e MARIANO, Benedito Domingos

Referência completa:

LYRA, Rubens Pinto; GOMES, Manoel Eduardo; MARIANO, Benedito Domingos (orgs.). A ouvidoria na esfera pública brasileira. João Pessoa/Curitiba: Ed. universitária da UFPB e UFPR, 2000.

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